Monat Collagen Key is touted to be an all-in-one formula to help support the body’s natural production of collagen, resulting in better hair, skin, and nails. It sounds great but is does Collagen Key really work or is it an overpriced scam? In this review, you'll discover the ingredients and research on this powered collagen drink to help you decide if it's right for you. While this review is about Monat Collagen, you'll also learn about the lawsuits and controversy over its' shampoo causing hair to fall out too.
Monat Key Collagen Benefits?
If you're wondering what Monat Collagen is, it's a powdered supplement, you mix with 8-12 oz of water, stir/shake and drink. According to the company, the supplement is said to have the following benefits:
- Contains vegan-sourced amino acids to support collagen production
- Supports the healthy appearance of hair, skin, and nails
- Supports skin moisture, elasticity, and smoothness
- Is a source of antioxidants including vitamin C
Remember the stated benefits have not been evaluated by the FDA.
Monat Key Collagen Nutrition Facts
One scoop (5 grams) of Key Collagen has 20 calories and the following ingredients and amounts:
|Ingredient||Amount||Percent Daily Value|
|Total Carbohydrates||5 g||2% DV|
|Vitamin C||180 mg||200% DV|
|Thiamin||1.2 mg||100% DV|
|Riboflavin||1.3 mg||100% DV|
|Niacin (niacinamide)||16 mg||100% DV|
|Vitamin B6||NE (?)||100% DV|
|Folate (methyl folate)||1.7 mg||100% DV|
|Vitamin B12 (methyl B12)||400 mcg||100% DV|
|Biotin||2.4 mcg||16,667 % DV|
|Vitamin B5 (Pantothenic acid)||5 mg||100% DV|
|Vegan Amino Acid Blend composed of:||1000 mg||N/A|
|Proprietary Blend composed of:||151 mg||N/A|
|2. Silica (bamboo extract)|
|3. Hyaluronic acid|
My Thoughts On The Ingredients
1 Does It Contain Collagen?
The supplement does not contain collagen protein. This is different from other supplements. This is ok since collagen is digested into amino acids, which the body then reassembles into whatever it needs. So, instead of taking the approach of other companies, Monat Key collagen contains the building blocks of this protein such as:
- vitamin C
- hydroxy proline
2. What About Hydroxyproline?
Hydroxyproline is particularly important as this amino acid is found almost exclusively in collagen. While we make it too, as we get older, our hydroxy proline production declines. This leads to reduced collagen quality. This contributes to saggy skin and wrinkles. Some think that taking hydroxyproline supplements may help support what we no longer make. In the video below, skip to 11 minutes to see my thoughts on hydroxy proline and collagen production.
Watch on my Youtube Channel if you prefer.
3. What About The Vitamins?
For the most part, Collagen Key is providing 100% of the recommended amount of vitamins. The exception is biotin. Key collagen contains 16,667% of the recommended amount of biotin. Biotin is usually found in hair and nail supplements. This may be why it has so much.
4. How Much Vitamin B6?
For vitamin B6, the Supplement Facts label says “NE.” This does not make sense as that's not an amount. The reasons for this are not known.
5. The Proprietary Blend
The Proprietary Blend only has 150 mg, of which resveratrol is listed first. This means resveratrol makes up most of the proprietary blend. Resveratrol, a natural antioxidant found in grapes and peanuts, has a reputation for being “anti-aging.” While resveratrol may have many effects ranging from lowering blood sugar levels to improving memory the optimal dose is not known.
To their credit, Monat uses resveratrol and not the related compound, pterostilbene which has less evidence.
Monat Collagen Key Clinical Research
Is Monat Collagen better? It would take clinical research to know for sure. Unfortunately, no clinical studies on this supplement could be located. No studies are listed on the company's websites. Hopefully, they are in the pipeline? Stay tuned.
Monat Collagen Price
The cost of one container of Key Collagen (5.29 oz/ 150 g) is:
- The VIP Customer's price is $55.
Becoming a VP member requires a one-time fee of $19.99. This entitles you to a 15% discount on your orders. In addition, you get free shipping on orders greater than $84.
Collagen Key 1 Year Cost
If you used 1 scoop per day, a container will last you a month. Here is your annual cost:
- $780 per year (if paying $65 per container)
- $660 per year (if paying $55 per container)
No doubt, this supplement is very expensive.
Who Makes Collagen Key?
The company, founded in 2014, is called Monat Global Corporation. The website is MonatGlobal.com. The company is located at this address:
3470 NW 82nd Ave STE 910 Doral, FL 33122-1030.
Customer service can be reached at 888-867-9987.
The Monat company is a subsidiary of another business called Alcora Corporation (AlcoraCorp.com), a health and wellness network marketing company formed in 2001. Besides Monat, the Alcora Corporation is also in charge of these other businesses too:
- Project Beauty
The Better Business Bureau gives the company an A- rating. The Better Business Bureau lists hundreds of customer complaints. See the BBB file for updates and more information.
How Do You Buy It?
Monat products are not sold in stores like Costco, Wallgreens, Walmart, Kroger, or Rite Aid. Rather, products and supplements can also be purchased through Market Partners (distributors). You can also purchase directly from the company too. The advantage of purchasing through a Market Partner is they can help you find the right products for you and assist you if you have questions.
Warranty and Returns
Monat supplements come with a 30-day money-back guarantee, minus what you pay to send it back. You have 30 days to return any unused product you purchase. After 30 days, you will receive 90% of the purchase price of unopened/unused products. There are no refunds on products purchased after 90 days.
- 30 days: full refund on unused supplements
- 31-90 days: 90% refund on unopened/unused supplements
- After 90 days: No refunds
Refunds are not issued on discontinued, seasonal, or non-returnable items.
To Get a Refund Follow These Steps
First. Call Monat customer service at 888- 867-9987 and obtain a Return Authorization Number (RMA). You'll need to provide your order number and tell them if you are requesting a full or partial refund.
Second. Pack the items in proper shipping containers. The post office may be able to help you with this. Consider adding tracking to the package in case it gets lost in the mail.
Third. Send the supplements you are returning to this address:
3450 NW 115th Ave. Miami, FL 33178
It may take up to 10 days to receive a refund from the company.
Monat Customer Service
The Customer Service number is 888-867-9987. You can also email them at MonatAccess AT monatglobal.com.
Call the company during these times:
- Monday to Friday: 8 a.m.–11:00 p.m. EST
- Saturday: 8:00 a.m.–5:00 p.m. EST
- Sunday: 8:00 a.m.–5:00 p.m. EST
Key Collagen Side Effects
Based on the ingredients the supplement should be safe for most people. Here are some things to consider first. This list is not complete
- Start with less than the recommended amount for the first week
- Ask your doctor first you're pregnant or breastfeeding
- Collagen Key contains a lot of the B vitamin, biotin which may interfere with some blood test results
- Stop taking the supplement at least 2 weeks before surgery
- Vitamin C can increase iron absorption. This may be a problem for those with iron overload disease (hemochromatosis).
- If you have any health problems or take medications, ask your doctor and pharmacist
The Monat Lawsuit
In 2018, at least 2 class-action lawsuits were brought against Monet Global company by people who said Monat shampoo caused scalp irritation, thinning hair, and hair loss. These reports are not related to Monat Collagen Key.
In an interview with reporters, one woman said when she brought her hair loss issues to the attention of the company, she was told the hair loss was part of the detox process. Reporters claim the Florida attorney general says there are over 800 customer complaints from people about the shampoo.
Here are some news reports:
ABC News 10 Report
watch on YoutTube if you prefer.
Indianapolis WRTV Report
In a twist, Monat Global, in 2018 filed a lawsuit against Kala Baker, a hairstylist who posted on social media about her hair loss. For more see the WXYZ report
Channel 7 WXYX Report
Monat and The FDA
In 2018 WXYZ Detroit News reports that when the FDA inspected its Florida manufacturing facility, they found insanitary conditions that may have caused it to be contaminated.
What Does The Company Say About All This?
To be fair, Monat Global states their shampoo and conditioners are safe. In 2019 they released the results of their research proving their hair care products:
- do not irritate the skin
- don't damage hair follicles
- do not contain allergy ingredients
Remember the allegations of hair loss are not related to the Collagen Key supplement. According to ABC News, the company has settled it's legal dealing with the Florida Attorney General and is offering refunds to people.
Monat Collagen Vs. The Competition
There are no studies comparing Collagen Key to other collagen supplements. For more insights, see these other reviews:
- Dr. Kelly Ann SLIM Collagen Coffee Review
- Modere Trim Review
- Beverly Hills Dermal Repair Complex Review
- Collagen Type I II and III: What's The Difference?
- Phytoceramides Review
- Glucosamine For Sagging SkinReview
What Do I Suggest?
If you're looking for a collagen supplement, here are some to look at which cost significantly less:
Does Collagen Key Work?
While the ingredients make sense for a collagen supplement, I'm not convinced. I see no good proof Monat Collagen Key is superior for hair skin or nails or that it is better than similar supplements – or eating well. Considering how expensive the supplement is, I'd like to see proof.
Here's Monat Products on Amazon
Just wanted to let you know that all of your statements on the lawsuits are not Accurate. Almost all of the law suits were dismiss AND MONAT won a defamation of character lawsuit that they filed against these women.
Joe Cannon says
Hi Stacy, I did not make any statements, I reported on the videos that have been posted by news outlets. I have updated the shampoo section of the review with a report from ABC News regarding the company offering refunds to people. The Better Business Bureau also provides a summary of the action too https://www.bbb.org/us/fl/doral/profile/hair-care/monat-global-corp-0633-90137286
If you would like to post links here to legitimate news sources about the dismissal of lawsuits, that is fine too.
Thank you for the time & effort in preparing your review..
It may be worth an update related to the lawsuits as well as the complaints. To my knowledge, the courts have found in Monat’s favor & the 800 some complaints represent less than 1% of the entire customer population of over 1 million.
I noticed the Amazon link to Monat products at the end of your review. Anyone selling Monat on Amazon is violating the terms & conditions to sell/distribute products as established by the Monat Global.
As well, the efficacy of Monat products sold on Amazon cannot be guaranteed as they may have been opened, watered-down or tainted, resealed, etc.
Purchasing directly through the company or a Monat Market Partner is the only approved channel. Of course, purchasing through a Market Partner directly helps men & women support themselves &/or their family; when buying local, someone’s home is is as local as it gets.
Thank you, again, & kind regards,
Joe Cannon says
Donna, I agree it does appear the problems were in a minority of people. I included it to be as well-rounded as I could. if you can provide me with a reliable website that details how courts have found in favor of Monat, I’ll be happy to update the review.
Just stating on your refund part- anything used or not used can still be returned. You can actually return an empty bottle lol doesn’t matter 🙂
Joe Cannon says
Sara thanks. I’m glad empty bottles of Monat Collage can be returned. Is it still no returns past 90 days? Has anything changed I’m not aware of?
Do you think this supplement grows hair? My hair has been thinning for the last 8 months. I tried keratin masks and upping my protein intake but it doesn’t seem to be working. Do you think this supplement can help?
Joe Cannon says
Concerned, we’ve all been under a crazy amount of stress because of COVID, loss of income etc. Stress can cause hair loss but to be sure I’d suggest you speak to your doctor and even maybe a dermatologist. If everything looks good from a health standpoint, there is a supplement that Ive been intrigued with. Its called Viviscal
Here is the Viviscal Reivew
Viviscal Video Review Before/After
Several have told me this supplement has helped them. Read through the comments on the first review to see what others have said.
Another supplement is called Nutrafol. It also has some evidence for growing hair
Between them I’d start with Viviscal since it costs less. Both supplements may take up to 6 months before you see a difference. I also think results will vary.
I hope this helps you.
Joe thanks for this review! I heard about hair loss people were reporting but didn’t know it abutted the Monat shampoo. Thank you for clearing that up. I’d considered giving Monat a try but it’s SO expensive. I will try the supplement you recommended. I see many talking about how collagen assists with weight loss. Do you think that’s true?
Joe Cannon says
Cassy, I’m glad I was able to clear up your confusion. About collagen and weight loss, I don’t believe it. I know there are those who say it helps but I have not seen any convincing evidence. I do think there may be something to wrinkles, Here is my review on wrinkles- but I think it would vary from person to person.
Cassy, all I can say is I have used Collagen Key for 12 months now and I look younger!! I love the taste. I love the company. There are MANY ways to save in Monat but reviews like these fail to mention those avenues. It also fails to mention the rewards, the sales, and so on. I wish this review would have sought out the truth in regard to the lawsuits and why even mention them when they were unrelated to Collagen Key. It is a bit misleading. I did notice the tag to the other products though. It makes one wonder.
Hope you have a superb day.
Joe Cannon says
J, If you would like to shed extra light on the lawsuits I am willing to read it and add to the review if it links to credible websites. I do not know how the lawsuits over the shampoo played out so if you have info on this feel free to share here. In this review, I linked to news websites, the FDA and the better business bureau. I did make it clear the lawsuits were NOT related to Monat Collagen but rather to the shampoo. I have updated the Better Business Bureau company which was upgraded to an A-